Candle & Wax Melt Care

Caring for your candle and wax melts helps ensure a clean, even burn and a longer-lasting scent experience.

Wick Care

• Trim your wick to ¼" before each burn. A wick trimmer works best.
• If the wick curls or forms a black tip, trim before relighting.
• Avoid trimming too short, as this can cause the wick to drown in wax

The First Burn

Candle wax has a memory.

On the first burn, allow the wax to melt evenly all the way to the edges of the vessel. A good rule is about 1 hour per inch of the vessel's diameter.

Skipping this step can lead to tunneling and uneven burns.

Burning Guidelines

• Do not burn for more than 4 hours at a time.
• Stop use when ½" of wax remains.
• Always burn on a level, heat-safe surface.
• Keep away from drafts to prevent uneven burning and soot.
• Keep the wax free of debris and flammable materials.
• Use a candle lighter for deeper vessels.
• Never leave a burning candle unattended.

Storage & Safety

• Store in a cool, dry place away from heat and sunlight.
• Keep out of reach of children and pets.
• In case of flame, do not use water. Smother the flame instead.

Cleaning Your Vessel

• Remove excess wax.
• Fill with hot water and a small amount of dish soap.
• Let soak, then remove the wick and sticker.
• Repeat if needed, then clean fully with a sponge.

Wax Melt Care

• Do not leave your warmer on overnight or for extended periods.
• Follow your warmer's manufacturer guidelines.
• Do not use high-heat open flames.
• Never boil wax.
• Use inserts for easy scent changes.
• Store in a cool, dry place.
• Replace wax once the scent fades.

Silk Melt Care

Silk Melts are designed for use on the skin and require slightly different care.

• Melt one or two cubes in a wax warmer.
• Allow the oil to cool slightly before applying to skin.
• Start with a small amount and add more as needed.
• Do not apply hot wax directly to skin.
• Store in a cool, dry place.

Troubleshooting

Tunneling (uneven burn)

• Allow the candle to fully melt to the edges on each burn.
• If tunneling has already occurred, remove excess wax from the sides and continue burning as normal.

Wick drowned in wax

• This can happen if the wick is trimmed too short or excess wax builds up.
• Remove or absorb some wax, then relight once the wick is exposed.

Black soot on vessel

• This usually means the wick is too long. Trim before the next burn.

Wax spill on hard surfaces

• Let wax fully harden, then gently scrape away. Remove residue with an adhesive remover if needed.

Wax spill on carpet

• Allow the wax to fully cool and harden. Place a paper bag or paper towel over the area and gently apply heat, moving continuously until the wax transfers. Replace as needed. Avoid holding heat too close or in one spot.